Taco Bueno - Store #3053 Moore OKlahoma Drive Thru
Me and my husband waited in the drive thru yesterday June 25, 2018 for 62 minutes. I called the store while we were waiting and the manager said that she was alone with 1 other person working and the dining room was busy.
We could not back out of the drive thru because there were 3 cars behind us also waiting. When we got to the window there were 5 employees and no one in the dining area. 62 minutes of waiting we requested our money back as they said at the window that our Chiros would have to cook.
That was the final straw after that long of waiting. We will be going to a different location next time.
Reason of review: Poor customer service.
Monetary Loss: $12.
Preferred solution: Let the company propose a solution.
Taco Bueno Cons: Drive thru wait of 62 minutes no exageration.
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